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Installation Information
1. Customer is responsible for ensuring that the game table can be delivered to the desired location. If applicable our movers/installers will need to utilize the following if available - loading dock, entry road, freight elevator, and available parking space for delivery trucks. It is the customers responsibility to ensure that the delivery truck has a parking space. Customer is also responsible for checking delivery rules with property management and any building insurance requirements prior to the game table being delivered. In the case of an in home installation, customer is responsible to make sure that the product can be delivered into customer's preferred location and that customer has supplied all pertinent information prior to the delivery including but not limited to stairs, elevators, delivery area and have confirmed the ability to have the item successfully delivered.
Shuffleboards are very long and may not fit around a corner in a hallway, up spiral stairs, etc. In this case the customer is responsible for any charges over the original cost of delivery and installation. Pool Table installations are also subject to a surcharge. Surcharges come directly from the installer and the final cost may differ from the original invoice. Rural locations subject to distance surcharge.
2. The customer must be able to receive the product after the order has been placed for shipping production.. We cannot store the product at the manufacturer's facility after the order is complete unless we have notified the manufacturer in advance of any delivery delays. A storage fee of $50 will be charged per day that the customer requires the manufacturer to store the game table.
Installation Information
1. Product ships directly to certified billiards technicians in your area outside of Southern California. A representative with Maximilliano Gameroom will reach out to you to begin to coordinate the delivery and professional installation of your billiard table after order has been completed and your items are ready to ship. From purchase to installation, the process typically takes 2-4 weeks dependent on location and installer lead time. This is subject to change during holiday season and other busy periods.
https://pravaah.wixstudio.io/maximillianogameroom/service-page/white-glove-installation